VisionFlow is a powerful tool for delivering great support to your customers or end-users of your products or services. Not only is our software easy to use but also very flexible and highly configurable. You can get started quickly by using a very simple set-up or make it as advanced as you like.
How can it be used?
- As a general customer support tool to handle incoming questions and requests via chat/email/phone/forms
- As an internal help desk tool to support your organization internally
- As a product support tool
What results can you expect?
- Cut customer wait time
- Get a 50 - 100% efficiency improvement
- Improved agent productivity
- Improved customer involvement
- All customer conversations in one place with complete traceability
- Easily add a based customer support/help center to your website
- Be able to add a knowledge base for your organization to support 24/7
- No customer tickets will fall through the cracks
- Improved customer satisfaction
- And much more