Service Management

Your key to Service Management

VisionFlow is a flexible and broad software suite for Service Management, which can be used throughout your business. VisionFlow manages all types of processes and cases, as well as customers and contacts in one place. Collaborating and sharing information has never been easier.

 

With VisionFlow you get

  • Processes which are simple and clear to follow.
  • Control with total traceability.
  • Automated workflows that provide efficiency throughout your business.
  • A system that builds bridges between teams and departments as well as with customers and partners.
  • Effective knowledge management. All information is easily accessible and searchable. The knowledge is safe within your business.

Easier knowledge sharing

Easily provide your team with accurate information, efficiently manage different types of issues, monitor varying service levels based on specific agreements. All in one system.

Unique

VisionFlow can easily be adapted to each business's unique way of working, such as Sales, HR, Management, Application Development, Operation and Support.

The features you need

VisionFlow is a perfect system for Service Management with well developed Service catalog, CMDB, customer service portal, Knowledge base, CRM and several important features.