[et_pb_section fb_built=”1″ _builder_version=”4.22.1″ background_color=”#f7f7f7″ custom_padding=”||36px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”||35px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ header_font=”Poppins|700|||||||” header_font_size=”40px” custom_margin=”||-1px|||” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Support levels
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Pricing Section” _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”35px||50px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ text_font=”Open Sans||||||||” header_font=”Poppins|500|||||||” header_3_font=”Poppins|500|||||||” global_colors_info=”{}”]
Basic support – free for all users
- Web-based support 24/7 with the help of support centers.
- Included for all users
- 48-hour response time is guaranteed, but we often respond within 6-8 hours during normal office hours (8:00 to 17:00 GMT + 1).
[/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” header_font=”Poppins|500|||||||” header_text_color=”#06394d” header_3_font=”Poppins|500|||||||” global_colors_info=”{}”]
Premium support
- Web-based support 24/7 with the help of support centers.
- Priority email support. 24-hour response time is guaranteed, but we often respond within one hour during normal office hours (8:00 to 17:00 GMT + 1).
- Price from 195 EUR per month
- At least 3 months contract period.
[/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” header_font=”Poppins|500|||||||” header_text_color=”#06394d” header_3_font=”Poppins|500|||||||” global_colors_info=”{}”]
Premium plus support
- Same as Premium support, but also includes support by phone or VoIP, online meetings and screen sharing (if needed) during office hours (8:00 to 17:00 GMT + 1).
- 100 telephone tickets are included per year (8 per month).
- One ticket per 30 minute call. One call per ticket.
- A 24-hour response time by phone is guaranteed, but we often respond within 1-2 hours during normal office hours.
- Price from 3190 EUR per month
- At least 3 months contract duration.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.22.1″ background_color=”#f7f7f7″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” link_text_color=”#aa6401″ header_font=”Open Sans||||||||” custom_margin=”||10px|||” custom_padding_tablet=”” custom_padding_phone=”|10px||10px|false|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]
Contact us at sales@visionflow.com for price information and more information about the different levels of support. Please note that customers who have the server version installed pay the annual upgrade and support fee (20% of the purchase cost) to access basic support and new versions of the system
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.7″ width=”100%” custom_margin=”|0px||0px|false|false” custom_padding=”140px|0px|140px||true|false” bottom_divider_style=”clouds2″ bottom_divider_color=”#06394d” da_disable_devices=”off|off|off” global_module=”4585″ saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row make_equal=”on” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Poppins|600|||||||” header_font=”Poppins|600|||||||” header_2_font=”Poppins|700|||||||” header_2_text_align=”center” header_2_font_size=”30px” header_line_height_tablet=”” header_line_height_phone=”” header_line_height_last_edited=”on|phone” global_colors_info=”{}”]
Do you want to get started today?
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MTYifX0=@” button_text=”Book a demo” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|tablet” button_border_width_tablet=”” button_border_width_phone=”” button_border_width_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 50%;” custom_css_main_element_tablet=”width: 200px;||text-align: center;”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM0MzUifX0=@” button_text=”Free trial” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”16px” button_text_color=”#06394D” button_bg_color=”RGBA(0,0,0,0)” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|desktop” custom_css_main_element=”width: 200px;||text-align: center;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_phone=”width: 50%;” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#06394D” button_bg_enable_color__hover=”on” custom_css_main_element_tablet=”width: 200px;||text-align: center;”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]
