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Picture of Jonas Fagerström

Jonas Fagerström

CEO & Product owner

Frequently asked questions

Monthly payments are standard and you are billed monthly in arrears with the cloud-based solution by VisionFlow. The first invoice will come at the end of the month you activated your account. The invoice will be based on the maximum number of active users in your account during the month. This means you can add and remove users to your account and have complete control over your monthly costs.

All invoices can be easily and securely paid with Visa or Mastercard inside the system.

For longer billing periods such as 6, 12 or 24 months, payment is made in advance. Please let us know the time period you want to pay for and the number of users you want to bind during the time period.

For 12 months or more, we also offer a discount on the number of users you tie up and prepay for. If the number of users in your account later exceeds the number of users you have paid for, you will be charged the normal price for these users. This will be adjusted on the next invoice. You can adjust the number of users you prepaid for after each billing period.

Terms of use for the cloud-based version of VisionFlow.

Yes, VisionFlow is currently available in English, Swedish, German, French, Spanish, Norwegian, Czech, Russian, Polish, Danish and Dutch. Please contact us if you are interested in any other language!

Yes, VisionFlow is currently available in English, Swedish, German, French, Spanish, Norwegian, Czech, Russian, Polish, Danish and Dutch.

If you are interested in any other language, please contact us.

No, all users of the “Support users” type can use the support center for free.

A support center is a simplified web portal that you can use to communicate with people who do not have access to the full account. For example, for clients, customers or end users who do not need their own user license.