Powerfull & data-secure AI
Automate, optimize, and elevate your business with AI‑powered workflow – directly in the platform.
Streamline your business with AI
Integrate AI seamlessly into your processes. Save time, gain clearer insights, and deliver better service. Let AI handle summarization, categorization, search suggestions, and more – always in a data-secure environment
Our AI modules are fully “no-code”. You don’t need in-house developers or programming skills to get started.
AI Standard
Standard AI gives you smart features to quickly gain an overview and work more efficiently – from automatic summarizations and categorizations to reply recommendations and enhanced search functionality.
Summarizations
AI automatically generates summaries, giving you a quick overview.
Automatic categorization & tagging
Cases are sorted into the right category and assigned relevant tags instantly, without manual handling.
Simple reply recommendations
AI suggests replies, making communication faster and more consistent.
Suggestions for related items
The system displays connections to similar cases, documents, and projects.
Uses Small Language Models (SLM)
Effective and resource-friendly using smaller language models that deliver fast results.
Runs in secure clouds or on-premises
We offer full flexibility and security, no matter your IT requirements.
Whether you already have an AI strategy or are just getting started, we’d be happy to invite you to an open-ended conversation. Book a demo with us today!
AI Pro
AI Pro brings your data to life with smart search, context-based insights using generative AI, and automated workflows. In addition to AI Standard, you get:
Tailored to your business
AI learns your organization's structure and internal terminology to deliver more relevant results.
AI-assistent
Get answers to questions about internal policies, data, and guidelines in the system with generative AI.
Smart reply suggestions
Communicate faster with AI that learns from previously handled cases using generative AI.
Smart case distribution
Cases are automatically routed to the right person or team, reducing lead times.
Built on LLM & RAG
Advanced language models combined with Retreival Augmented Generation.
Flexible deployment
Choose between using external LLMs, hosting on-prem, or VisionFlow's own models.
Whether you already have an AI strategy or are just getting started, we’d be happy to invite you to an open-ended conversation. Book a demo with us today!
AI Enterprise
AI Enterprise takes your AI to the next level with custom models trained on your data and tailored assistants. In addition to AI Pro, you get:
Tailored AI-plattform
A complete solution tailored to your organization's language, needs, and security requirements.
Custom model training
We use machine learning to train your AI to reflect your organization's unique processes.
Roll-based AI-assistants
We help you create AI assistants tailored for different use cases.
System integration
Connect AI to external systems and data sources for maximum value.
Full control
You have full controll over data flows and processes in the solution.
Enterprise-level support
Access to premium support and experts for long-term reliability.
Customer-tailored delivery
Quote-based pricing with support for consulting, development, and maintenance.
Whether you already have an AI strategy or are just getting started, we’d be happy to invite you to an open-ended conversation. Book a demo with us today!
How it works
The AI module integrates directly into your existing workflows and use your data in a secure, GDPR-compliant way. You gain smart features like summarization, search, and recommendations – without needing to switch systems.
Why is AI important?
With AI you save time, reduce duplicate work, and gain clearer information to act on. At the same time data security and compliance are ensured – critical intoday’s digital landscape.
We will help you
Our experts are with you from setup to operation. We guide you through the entire process and ensure the solution works for your business.
How VisionFlow can help you
The AI module is fully integrated to the platform and requires no new systems, coding, or in-house developers. You continue working in the same interface as today, but with smarter features and automated steps that simplify daily work. Everything happens seamlessly – with no extra projects or technical expertise needed.
- Built-in support
- No extra platform
- Seamless workflow
VisionFlow’s AI is developed with the highest standards of security and data sovereignty. Whether you choose local language models to secure cloud solutons, you always have full control over data flows and access. This ensures compliance with GDPR and other regulations.
- Automated data
- Better lead management
- Improved forecasting
Using VisionFlow’s AI time-consuming tasks like summarizations, categorizations, and case distribution are automated. This frees up time for more value-creating work and provokes employees with powerful support in their daily tasks. The result is faster handling, reduced administration, and improved quality.
- Target group segmentation
- Personalized campaigns
- Performance tracking
Whether you already have an AI strategy or are just getting started, we’d be happy to invite you to an open-ended conversation. Book a demo with us today!
What our customers say
"VisionFlow has given us full traceability and streamlined our way of working. We can follow all cases regardless of owner and status, which creates better transparency and collaboration. In addition, the system provides us with valuable data and information that improves our business decisions."
"The traceability in VisionFlow is very good, we get a clear and detailed picture of how the customer flows are connected from quote to delivery project and development."
With all servers in Sweden, VisionFlow offers a safe and secure solution that meets our high standards. We can trust that our data is handled securely, while we have the ability to customize the system to our needs."
"The best thing about VisionFlow is still the flexibility - there are very few things that cannot be solved. I really appreciated the start-up, which was done in an agile workshop format - something that suits us perfectly."
Everything you need
Adapt your system to your needs and create smoother workflows. Choose exactly which features and modules you want.
Live chat
Communicate easily with your end users and customers.
Knowledge base
Let users find answers to their questions themselves, quickly and easily.
SLA management
Set service levels and ensure you meet them.
Email integration
Configure projects to create tickets based on emails.
Case management
Manage and connect cases in one place.
Case planning
Set up recurring tasks, meetings and reminders.
Service catalog
Let customers easily choose from your services and products.
Business management
Add, update and collect all information in the customer register.
Contract
Build a database of service and product contracts.
Helpdesk
Create a support center with email integration to support.
Sub-cases
Split large cases into parts and configure as needed.
Customer management
Anonymize, import, export and view history.
Frequently asked questions
What is AI?
AI, or artificial intelligence, is technology that enables computers to understand, analyze, and generate information in a way similar to human intelligence. In VisionFlow, AI is about using these technologies to automate tasks, interpret data in context, and make smart recommendations that simplify your work.
Where is all the data stored?
All data is stored on our servers in Sweden, giving you peace of mind and ensuring that you comply with Swedish data protection laws and regulations.
How can VisionFlow improve our customer relationships?
VisionFlow gives you a centralized place to gather all customer information. With easy access to history and detailed communications, you can quickly provide a more personalized and effective service, strengthening relationships and increasing customer satisfaction.
Can we integrate VisionFlow with other systems?
Yes, VisionFlow can be integrated with a variety of tools, including Fortnox, Twilio and email integrations. There is also support for REST API, which makes it possible to connect VisionFlow with other systems and tailor integrations to your needs.
Can the system handle different types of customers?
Yes, VisionFlow can handle different types of customers and you can even segment them based on their needs and behaviors. You can customize the system to handle both individual and business customers, and create specific workflows and communication strategies for each customer type.
Is VisionFlow suitable for all businesses?
Yes, VisionFlow is scalable and adaptable for both small and large organizations. The system grows with your needs and can be configured to handle everything from simple support flows to complex, business-critical processes.
Can users have different modules?
No, all users (but not support users, see question below) must pay for and use the same modules.
Is there an installed version?
Yes, we deliver both cloud-based and installed server version.
With the server version installed, you have VisionFlow on your own server, for example in your own data center. The license fee is based on a business license, the number of user licenses (minimum 15 user licenses) and the modules you need.
To get an accurate price quote contact us at sales@visionflow.com
