The visionFlow is an efficient business system for energy companies that includes advanced Service Level Agreement (SLA) management. In VisionFlow, all modules and functions are integrated with each other, so key functions around CRM, contract management, and case management work seamlessly with SLA management and project management. By combining these modules and functions, companies can ensure smooth and efficient management of their service agreements, increasing customer satisfaction and enabling a more structured and efficient business process.

Create a common dashboard to get an overview of all cases and decide what data is most relevant to your business. At the same time, each user can have a personalized dashboard that gives them a more detailed overview of their assigned cases and tasks. In VisionFlow, dashboards and views are easy to create and customize with drag-and-drop widgets, allowing you to tailor them to your company’s unique needs. Whether you manage facilities, energy, or similar businesses, it’s easy to create the dashboard and views you want to get the smoothest overview and most efficient workflows possible. With our built-in map function, you can also easily manage work orders or tasks related to different products and services, as well as resource allocation.

Streamline knowledge management with VisionFlow. With our knowledge base, you can easily create, publish, collaborate, and manage knowledge articles and documents. Whether for internal or external use, our module gives you the tools to seamlessly manage information about your products, services, or assets. By using our module in combination with the support center module, you can publish knowledge articles for end users or customers. This is an important and useful feature for creating and managing technical documentation that is then easily accessible in the system. Knowledge articles can be easily linked for reuse or linked to relevant cases to create seamless documentation. VisionFlow’s search function makes it easy to find and suggest related knowledge articles for your cases. Make the knowledge base available to customers or end users by publishing it in the support center module. Give your team and users a centralized and easily accessible platform to get quick answers to their questions and increase productivity.