VisionFlow for service companies
In a service company, the most valuable resource is usually the employees. With a smart and efficient system that covers almost everything, you will go a long way in simplifying your colleauges daily work.
Provide your customers with world-class service – with the help of VisionFlow!
Automate your administration
Who doesn’t want to avoid unnecessary administration and personal dependency? When you automate your case management with VisionFlow, you eliminate all problems and inefficient working methods.
An automated case management system gives you control and overview of all your activities – as well as more efficient flows!
Work together in cases
You and your co workers can easily collaborate in the same inbox. With VisionFlow as a case management system, you can see the cases being handled in real time. This means that you never have to worry about duplication.
With VisionFlow you can build a complete database with all inventory of your products, hardware and/or software. Associate assets with issues and changes, and agreements and vendors. You get a powerful Configuration Management Data Base (CMDB) that can be connected to most data scanning, importing and collecting tools.
Create valuable reports with the data contained in VisionFlow. You can use the pre-installed templates or create your own. You can share the reports with project managers/team leaders or customers in VisionFlow to get an overview and keep track of the actions and progress that are taking place.
Internal knowledge base
Make it easy for your support and users to find already documented information. With a knowledge base, support becomes less dependent on people and everyone can relieve and share knowledge between each other.