Customers about VisionFlow – Stim

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custom_padding_phone=”30px||30px||true|false” custom_padding_last_edited=”on|phone” background_color_phone=”rgba(211,36,38,0.02)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_color_top=”#06394d” border_width_right=”3px” border_color_right=”#d32426″ border_color_left=”#06394d” border_width_right_tablet=”” border_width_right_phone=”” border_width_right_last_edited=”on|phone” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_blurb][et_pb_blurb title=”Departments” use_icon=”on” font_icon=”||divi||400″ icon_color=”#d32426″ image_icon_width=”60px” image_icon_width_tablet=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.22.1″ header_level=”h5″ header_font=”Poppins||||||||” header_text_color=”#06394d” body_text_color=”#494949″ background_color=”rgba(0,0,0,0)” text_orientation=”center” min_height=”208px” custom_margin=”||0px|||” custom_padding=”40px||40px||true|false” hover_enabled=”0″ background_color_phone=”rgba(211,36,38,0.02)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”3px” border_color_right=”#d32426″ border_color_left=”#06394d” border_width_right_tablet=”” border_width_right_phone=”” border_width_right_last_edited=”on|phone” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″] Customer serviceMember servicePublishing service [/et_pb_blurb][et_pb_blurb title=”Needs” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#d32426″ image_icon_width=”60px” image_icon_width_tablet=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” content_tablet=”” content_phone=” Projektöversikten Supporten Ärendehantering ” content_last_edited=”on|phone” _builder_version=”4.16″ header_level=”h5″ header_font=”Poppins||||||||” header_text_color=”#06394d” body_font=”Open Sans||||||||” body_text_color=”#494949″ background_color=”rgba(0,0,0,0)” text_orientation=”center” min_height=”198px” custom_margin=”||-17px|||” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||45px||false|false” background_color_phone=”rgba(211,36,38,0.02)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”3px” border_color_right=”#d32426″ border_color_bottom=”#06394d” border_color_left=”#06394d” border_width_right_tablet=”” border_width_right_phone=”” border_width_right_last_edited=”on|phone” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”] Transparency for customer Internal communication Integration opportunities [/et_pb_blurb][/et_pb_column][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans|700|||||||” text_text_color=”#494949″ header_font=”Poppins|600|||||||” header_text_color=”#494949″ header_font_size=”20px” custom_margin=”||11px|||” global_colors_info=”{}”]STIM, the Swedish composers’ international music agency, is a copyright organization for music creators and music publishers. STIM has more than 80,000 songwriters, composers, lyricists and publishers worldwide connected to it and ensures that members get paid when others play their music. [/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans|600|||||||” text_text_color=”#d32426″ link_option_url=”https://www.stim.se/sv” global_colors_info=”{}”]Read more about Stim [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#494949″ quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|600|||||||” header_text_color=”#494949″ header_font_size=”20px” global_colors_info=”{}”] How has digitalisation affected your work as a support department? “The management is more complex today and we simply get more questions. The development has gone from selling CDs, something very concrete, to streaming music online. This in itself means that we at STIM receive large amounts of data from various actors that show where, when and how music has been streamed. Based on that, we will invoice the right and give the right compensation to the copyright holder. We must keep up with the digitalisation and adapt several parts of the business so that we can handle all the data and information we receive. A new system for the support department is part of that work. The service department has daily contact with very many people. The customer support answers questions from the companies that pay to use the music, Member Service helps the authors, songwriters and lyricists, and publishing service provides service to the various music publishers. In 2015, the situation of working alone with mail felt unsustainable. When a case came in and was going on to second line support, the email was forwarded. And after it was sent, control was lost. It was difficult to follow the case, know who was responsible and who had a dialogue with whom.”   Tell us how your thoughts went when you were looking for a system. “Support users today have higher demands on transparency, they want to know what happens to their affairs. Therefore, it was important that it was a issue tracking system that enables different ways of communicating, both internally and externally. And that the system could be integrated with our two existing CRM systems. We searched for a long time for a system that we felt was right for us.” [/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”{||divi||400″ image_icon_width=”60px” content_max_width=”504px” _builder_version=”4.16″ body_font=”Open Sans||on||||||” body_text_align=”center” body_text_color=”#494949″ body_font_size=”16px” body_line_height=”1.6em” width=”100%” custom_margin=”45px||||false|false” module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|desktop” icon_font_size=”60px” global_colors_info=”{}”] “We must keep up with the digitalisation and adapt several parts of the business.” [/et_pb_blurb][et_pb_divider color=”#d32426″ divider_weight=”2px” _builder_version=”4.16″ width=”30%” module_alignment=”center” custom_margin=”20px||||false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” min_height=”100px” global_colors_info=”{}”] Robert Gehring Manager of member, publishing and customer service [/et_pb_text][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.22.1″ text_font=”Open Sans||||||||” text_text_color=”#494949″ quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|600|||||||” header_text_color=”#494949″ header_font_size=”20px” global_colors_info=”{}”] Why did you choose VisionFlow? “VisionFlow meets our requirements and more. The traceability is super good, we can follow all our cases regardless of owner and status. The idea is that the entire STIM will work in VisionFlow to gather everything in one and the same system. We work more with virtual teams now, which has streamlined our way of working. It is not more difficult than a regular mail account. These are just a few extra things to keep in mind so that we can get what we want out of the system. We also saw a great benefit with VisionFlow linked to our company and business development. We get data and data from the system easily and smoothly and we get a completely different quality in our business decisions.” You said that it was important to be able to communicate in different ways. How do you work with it in VisionFlow? “Several departments are connected to VisionFlow and have suddenly got a common area to share information on. You can be helped in a completely different way. We also have a plan to use VisionFlow to introduce a portal for customers and members on our website, “My pages”. There, our contacts should be able to follow all their cases and contact us. My dream scenario is that the dialogue and information is completely open with the help of VisionFlow. It also puts pressure on us to handle matters faster and to be clear in our communication.” Which is your favorite feature in VisionFlow? “To be able to quickly see the trends linked to our affairs, especially at a peak.” [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][/et_pb_column][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(232,156,0,0.08)” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”FIBER NETWORK SUPPLIER” image=”https://visionflow.se/wp-content/uploads/2020/04/wexnet.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/wexnet/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”HEALTHCARE COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/04/aleris-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/aleris/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”OIL & ENERGY

Customers about VisionFlow – Polystar

[et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”1″ specialty=”on” padding_top_bottom_link_1=”false” padding_top_bottom_link_2=”false” padding_left_right_link_1=”false” padding_left_right_link_2=”false” padding_right_2=”0px” padding_left_2=”130px” padding_2_tablet=”|||0px|false|false” padding_2_phone=”|0px||0px|false|true” padding_2_last_edited=”on|phone” _builder_version=”4.9.7″ hover_enabled=”0″ sticky_enabled=”0″][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https://visionflow.se/wp-content/uploads/2020/04/polystar.gif” align=”center” _builder_version=”4.3.4″ module_alignment=”center” custom_margin=”-34px||80px||false|false” custom_padding=”6px|||||”][/et_pb_image][et_pb_blurb title=”Telecommunication company” use_icon=”on” font_icon=”%%116%%” icon_color=”#f39648″ use_icon_font_size=”on” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” _builder_version=”4.3.4″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” width=”100%” custom_margin=”||-1px|||” custom_padding=”1px||1px||true|false” custom_padding_tablet=”” custom_padding_phone=”30px||0px||false|false” custom_padding_last_edited=”on|phone” background_color_phone=”rgba(243,150,72,0.04)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#f39648″ border_color_left=”#dfeabb”][/et_pb_blurb][et_pb_blurb title=”Departments” use_icon=”on” font_icon=”%%144%%” icon_color=”#f39648″ use_icon_font_size=”on” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” _builder_version=”4.3.4″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” custom_margin=”||0px|||” custom_padding=”40px||40px||true|false” background_color_phone=”rgba(243,150,72,0.04)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#f39648″ border_color_left=”#dfeabb”]Support [/et_pb_blurb][et_pb_blurb title=”Favorite features” use_icon=”on” font_icon=”%%57%%” icon_color=”#f39648″ use_icon_font_size=”on” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” _builder_version=”4.9.7″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” min_height=”187px” custom_margin=”||-17px|||” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||true|false” hover_enabled=”0″ background_color_phone=”rgba(243,150,72,0.04)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#f39648″ border_color_left=”#dfeabb” sticky_enabled=”0″] TraceabilityTime reporting [/et_pb_blurb][/et_pb_column][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.9.7″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”30px|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding=”0px|||||” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”0px|10px||10px|false|true” hover_enabled=”0″ module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” sticky_enabled=”0″][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.3.4″][et_pb_text _builder_version=”4.3.4″ text_font=”Open Sans|600|||||||” header_font=”Poppins|600|||||||” header_text_color=”#06394d” header_font_size=”20px” custom_margin=”||11px|||”] Polystar is a Swedish high-tech company that operates globally. They are market leaders in analytics, services and products for increased network performance and help telecom companies across the host to optimize the customer experience. [/et_pb_text][et_pb_text _builder_version=”4.3.4″ text_font=”Open Sans|600|||||||” text_text_color=”#f6892e” link_option_url=”https://www.polystar.com/”] Read more about Polystar [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.9.7″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” hover_enabled=”0″ module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” sticky_enabled=”0″][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.3.4″][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.3.4″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px”] Polysters and the journey towards a mutually system Operating in a highly competitive industry requires order and order in all parts of a business. Erik Sandström, Senior System Specialist at Polystar, keeps track of and is responsible for the special systems the company needs for its business and offers. One of the systems is VisionFlow, which gives Polystar a clear picture of quotes, delivery projects, development and support. “We have many different services, of course, but in summary, a large part of the offer focuses on collecting data from the networks and providing tools for analyzing network information, as well as another part that is about testing the operators’ networks. And we work with all types of telephony; fixed, mobile and IP. “ [/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”%%90%%” content_max_width=”504px” use_icon_font_size=”on” icon_font_size=”60px” _builder_version=”4.3.4″ body_font=”Open Sans||on||||||” body_text_align=”center” body_text_color=”#494949″ body_font_size=”16px” body_line_height=”1.6em” width=”100%” custom_margin=”45px||||false|false”] “The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development” [/et_pb_blurb][et_pb_divider color=”#f6892e” divider_weight=”2px” _builder_version=”4.3.4″ width=”30%” module_alignment=”center” custom_margin=”20px||||false|false”][/et_pb_divider][et_pb_text _builder_version=”4.3.4″ text_font=”Poppins||||||||” min_height=”100px” custom_padding=”0px|||||”] Erik Sandström Senior System Specialist [/et_pb_text][et_pb_text _builder_version=”4.3.4″] In 2009, Polystar decided to introduce a new support system. The background was an unsustainable situation with the system at the time. It was hard work, difficult to integrate with other systems and it was difficult to get good reports and data. The support department lacked the link between support issues, development and projects. The great need for a smart issue tracking system with good follow-up and support for project management led them to VisionFlow. [/et_pb_text][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.3.4″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” custom_margin=”43px|||||”] A mutually system within the entire business “Today, basically all employees work in VisionFlow. We started working in the system in support and have always seen the potential and expanded our use to other departments in the company. All Polystar’s offers are handled in VisionFlow. Once a offer has been approved, a delivery project is created based on the content of the offer. The clear common thread continues with the customer requests that may appear after delivery. They are linked with the customer’s delivery project and the linking remains even if the request ends up with the development team. Polystar also offers its customers a support portal in VisionFlow, Customer Access Portal, where the customer can see their cases, log cases and communicate with the support department. The traceability in VisionFlow is very good, we get a clear and detailed picture of how customer flows are related from quotation to delivery project and development. It is important to have that information when we support the customer. All time reporting is also registered in the system and we can thus analyze project and customer profitability, look at resource allocation plus that HR gets the right basis for salary payments. We get a reliable financial control that we are fully dependent on. The system is highly critical for our business. “ [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][/et_pb_column][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.7″ background_color=”rgba(232,156,0,0.08)” hover_enabled=”0″ sticky_enabled=”0″][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.3.4″][et_pb_column type=”1_3″ _builder_version=”4.3.4″][et_pb_blurb title=”COPYRIGHT ORGANIZATION” image=”https://visionflow.se/wp-content/uploads/2020/04/stim-case.png” _builder_version=”4.9.7″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/stim/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.3.4″][et_pb_blurb title=”HEALTHCARE COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/04/aleris-case.png” _builder_version=”4.9.7″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/aleris/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.3.4″][et_pb_blurb title=”CONSTRUCTION COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/12/Skärmavbild-2020-12-18-kl.-12.15.14.png” _builder_version=”4.9.7″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/kunder-om-att-anvanda-visionflow-woody/” hover_enabled=”0″ custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ sticky_enabled=”0″][/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″ custom_margin=”||-76px||false|false” custom_padding=”||140px|||” bottom_divider_style=”clouds2″ bottom_divider_color=”#06394d” global_module=”4591″][et_pb_row _builder_version=”4.3.4″][et_pb_column type=”4_4″ _builder_version=”4.3.4″][et_pb_text _builder_version=”4.3.4″ text_font=”Poppins|600|||||||” header_font=”Poppins|600|||||||” header_2_font=”Poppins|700|||||||” header_2_text_align=”center” header_2_text_color=”#06394d” header_2_font_size=”30px”] Do you want to get started today? [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.3.4″][et_pb_column type=”1_2″ _builder_version=”4.3.4″][et_pb_button button_url=”/boka-demo/” button_text=”Book demo” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|desktop” _builder_version=”4.9.7″ custom_button=”on” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 50%;”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.3.4″][et_pb_button button_url=”/gratis-testkonto/” button_text=”Free trial” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” _builder_version=”4.9.7″ custom_button=”on” button_text_color=”#06394D” button_bg_color=”RGBA(0,0,0,0)” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#06394D” button_bg_enable_color__hover=”on”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]

Customers about VisionFlow – Woody

[et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”1″ specialty=”on” padding_right_2=”0px” padding_left_2=”130px” padding_top_bottom_link_1=”false” padding_top_bottom_link_2=”false” padding_left_right_link_1=”false” padding_left_right_link_2=”false” padding_2_tablet=”|0px||0px|false|true” padding_2_phone=”|0px||0px|false|true” padding_2_last_edited=”on|phone” _builder_version=”4.16″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://visionflow.se/wp-content/uploads/2020/12/Woody_Bygghandel_blue_1-1-e1608026061558.jpg” align=”center” _builder_version=”4.16″ width=”69%” max_width=”69%” module_alignment=”center” custom_margin=”-34px||80px||false|false” custom_padding=”6px|||||” global_colors_info=”{}”][/et_pb_image][et_pb_blurb title=”Construction trade” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0c7dce” image_icon_width=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” width=”100%” custom_margin=”||-1px|||” custom_padding=”1px||1px||true|false” custom_padding_tablet=”” custom_padding_phone=”30px||0px||false|false” custom_padding_last_edited=”on|phone” background_color_phone=”rgba(12,113,195,0.03)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#0c7dce” border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” image_icon_width_tablet=”60px”][/et_pb_blurb][et_pb_blurb title=”Departments” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0c71c3″ image_icon_width=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” custom_margin=”||0px|||” custom_padding=”40px||40px||true|false” background_color_phone=”rgba(12,113,195,0.03)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#0c7dce” border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” image_icon_width_tablet=”60px”]Support/CRM [/et_pb_blurb][et_pb_blurb title=”Favorite features” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#0c71c3″ image_icon_width=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” min_height=”187px” custom_margin=”||-17px|||” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||true|false” background_color_phone=”rgba(12,113,195,0.03)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#0c7dce” border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” image_icon_width_tablet=”60px”] WorkflowsSLA-management [/et_pb_blurb][/et_pb_column][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”30px|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding=”0px|||||” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”0px|10px||10px|false|true” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans|600|||||||” header_font=”Poppins|600|||||||” header_text_color=”#06394d” header_font_size=”20px” custom_margin=”||11px|||” global_colors_info=”{}”] Woody Bygghandel is a voluntary chain in building materials with 6 billion in turnover, 49 partners with over 100 facilities that have a clear focus on the professional customer and the conscious consumer. [/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans|600|||||||” text_text_color=”#0c71c3″ link_option_url=”https://www.woody.se/” link_option_url_new_window=”on” global_colors_info=”{}”] Read more about Woody [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.16″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” custom_padding=”|0px|0px|||” global_colors_info=”{}”] Why did you chose VisionFlow? We meet Mats Björklund, who is an application specialist and system manager for VisionFlow at Woody, to discuss how VisionFlow works for them in their business. “Woody Bygghandel AB is a service organization with different types of departments that have different areas of responsibility. We came to a situation where there were very many different email addresses that had different content and purpose. There was a great risk that things would start to get missed if we did not take care of it and introduced a system to ensure that everyone personally actually knew if a case or email required action or not. So we did a procurement, saw VisionFlow that suited us as perfectly, and we have not regretted it.” [/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”{||divi||400″ image_icon_width=”60px” content_max_width=”504px” _builder_version=”4.16″ body_font=”Open Sans||on||||||” body_text_align=”center” body_text_color=”#494949″ body_font_size=”16px” body_line_height=”1.6em” width=”100%” custom_margin=”45px||||false|false” icon_font_size=”60px” global_colors_info=”{}”] “If VisionFlow were an animal? Hmmm, then I actually think a hedgehog fits best – it has many tips / tip areas.” [/et_pb_blurb][et_pb_divider color=”#0c71c3″ divider_weight=”2px” _builder_version=”4.16″ width=”30%” module_alignment=”center” custom_margin=”20px||||false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” min_height=”100px” custom_padding=”0px|||||” global_colors_info=”{}”] Mats Björklund Application specialist  [/et_pb_text][et_pb_text _builder_version=”4.16″ min_height=”105px” global_colors_info=”{}”] “On big advantage with VisionFlow for us is that the system is so versatile and scalable. You can do so much in the system: everything from keeping track of all current and historical matters, keeping track of all our co-owners, the SLA and services and all the projects we are involved in. The system is easy to scale up and down, add modules or subtract, the same applies to users.”     [/et_pb_text][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.16″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” global_colors_info=”{}”] What do you think about VisionFlow? “What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is really good help for us. The system handles this automatically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple! Of all the modules in VisionFlow, we use the Support module and CRM the most. If VisionFlow were an animal? Hmmm, then I actually think a hedgehog fits best – it has many tips / tip areas.  We wish Mats and Woody continued success in the future with their business and we are also pleased that in connection with this interview we had the opportunity to demonstrate another module in VisionFlow. We hope and believe that VisionFlow will continue to benefit in many areas of their business!”     [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][/et_pb_column][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(232,156,0,0.08)” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”OIL & ENERGY COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/12/hedemoraenergi-logo-500-1-e1611573594615.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”https://visionflow.se/kunder-om-att-anvanda-visionflow-hedemora-energi/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”HEALTHCARE COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/04/aleris-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/aleris/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”FACILITY MANAGEMENT” image=”https://visionflow.se/wp-content/uploads/2020/04/coor-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/coor/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″ custom_margin=”||-76px||false|false” custom_padding=”||140px|||” bottom_divider_style=”clouds2″ bottom_divider_color=”#06394d” global_module=”4591″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Poppins|600|||||||” header_font=”Poppins|600|||||||” header_2_font=”Poppins|700|||||||” header_2_text_align=”center” header_2_text_color=”#06394d” header_2_font_size=”30px” global_colors_info=”{}”] Do you want to get started today? [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”/boka-demo/” button_text=”Book demo” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|desktop” _builder_version=”4.16″ custom_button=”on” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 50%;” custom_css_main_element_tablet=”width: 200px;||text-align: center;”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”/gratis-testkonto/” button_text=”Free trial” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” _builder_version=”4.16″ custom_button=”on” button_text_color=”#06394D” button_bg_color=”RGBA(0,0,0,0)” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#06394D” button_bg_enable_color__hover=”on”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]

Customers about VisionFlow – Hedemora Energi

[et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”1″ specialty=”on” padding_right_2=”0px” padding_left_2=”130px” padding_top_bottom_link_1=”false” padding_top_bottom_link_2=”false” padding_left_right_link_1=”false” padding_left_right_link_2=”false” padding_2_tablet=”|||0px|false|false” padding_2_phone=”|||0px|false|false” padding_2_last_edited=”on|phone” _builder_version=”4.16″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://visionflow.se/wp-content/uploads/2020/12/hedemoraenergi-logo-500-1-150×150.png” align=”center” _builder_version=”4.16″ module_alignment=”center” custom_margin=”-34px||80px||false|false” custom_padding=”6px|||||” global_colors_info=”{}”][/et_pb_image][et_pb_blurb title=”Energy company ” use_icon=”on” font_icon=”||divi||400″ icon_color=”#8cb251″ image_icon_width=”60px” image_icon_width_tablet=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.22.1″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” custom_margin=”||-1px|||” custom_padding=”1px||1px||true|false” custom_padding_tablet=”” custom_padding_phone=”30px||||false|false” custom_padding_last_edited=”on|phone” background_color_phone=”rgba(193,237,182,0.08)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#8cb251″ border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_blurb][et_pb_blurb title=”Needs” use_icon=”on” font_icon=”||divi||400″ icon_color=”#8cb251″ image_icon_width=”60px” image_icon_width_tablet=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.22.1″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” custom_margin=”||0px|||” custom_padding=”40px||40px||true|false” background_color_phone=”rgba(193,237,182,0.08)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#8cb251″ border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”] TransparencyTraceabilityEfficient work processes [/et_pb_blurb][et_pb_blurb title=”Favorite features” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#8cb251″ image_icon_width=”60px” image_icon_width_tablet=”60px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Poppins|600|||||||” header_text_color=”#06394d” background_color=”rgba(0,0,0,0)” text_orientation=”center” min_height=”187px” custom_margin=”||-17px|||” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” background_color_phone=”rgba(193,237,182,0.08)” background_last_edited=”on|phone” background_enable_color_phone=”on” border_width_right=”4px” border_color_right=”#8cb251″ border_color_left=”#dfeabb” icon_font_size=”60px” icon_font_size_tablet=”” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”] Case ManagementDashboardsUser rights [/et_pb_blurb][/et_pb_column][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”|auto||auto|false|true” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”margin: 0px auto;”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.22.1″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” max_width=”100%” global_colors_info=”{}”] Hedemora Energi is an energy company based in Sweden. We have interviewed Ida Sandnabba, service owner for VisionFlow at Hedemora Energi who has an installed version of the system. [/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Open Sans|600|||||||” text_text_color=”#7a9b48″ link_option_url=”https://www.hedemoraenergi.se/” global_colors_info=”{}”] Read more about Hedemora Energi [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner custom_padding_last_edited=”on|phone” _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”|auto||auto|false|true” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|10px||10px|false|true” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.16″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” global_colors_info=”{}”] What do you think is so good about Visionera and VisionFlow? “We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use. During the time we have used VisionFlow, we have also streamlined our internal processes and then the system has been a very good support. It is a continuous work and we work a lot according to Lean and ITIL. There are very great opportunities both with the tool itself and to continue to streamline our work processes. In addition, we always get quick and good feedback from Visionera’s support when we need it. There is never anything that they miss.” [/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”{||divi||400″ image_icon_width=”60px” content_max_width=”504px” _builder_version=”4.16″ body_font=”Open Sans||on||||||” body_text_align=”center” body_text_color=”#494949″ body_font_size=”16px” body_line_height=”1.6em” width=”100%” custom_margin=”45px||||false|false” icon_font_size=”60px” global_colors_info=”{}”] “We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use.” [/et_pb_blurb][et_pb_divider color=”#7a9b48″ divider_weight=”2px” _builder_version=”4.16″ width=”30%” module_alignment=”center” custom_margin=”20px||||false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Poppins||||||||” min_height=”100px” custom_padding=”0px|||||” global_colors_info=”{}”] Ida Sandnabba Hedemora Energi, Service Owner [/et_pb_text][et_pb_text _builder_version=”4.16″ header_font_size=”18px” min_height=”126px” global_colors_info=”{}”] What is the best feature in VisionFlow? “For me who handles referral cases, that function is the best one! That everyone can work in parallel and independently of each other with a case while having good control and a good overview of the entire case and throughout the process. It is very important and very good!” [/et_pb_text][et_pb_text quote_border_color=”#dfeabb” _builder_version=”4.16″ text_font=”Open Sans||||||||” quote_font=”Open Sans||||||||” quote_text_align=”left” quote_text_color=”#06394d” quote_font_size=”20px” quote_line_height=”1.4em” header_font=”Poppins|500|||||||” header_text_color=”#494949″ header_font_size=”18px” min_height=”111px” global_colors_info=”{}”] If Visionera / VisionFlow were an animal, what animal would it be? “What a difficult question! I would say a spider! Like a spider in the net. Who knows most things, covers many areas, connects everything and everyone with each other and finally it is the system through which everything goes. Thats good! ” With that, we thank Ida and wish her luck at Hedemora Energi! [/et_pb_text][/et_pb_column_inner][/et_pb_row_inner][/et_pb_column][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.1″ background_color=”#f7f7f7″ hover_enabled=”0″ da_disable_devices=”off|off|off” global_colors_info=”{}” sticky_enabled=”0″ da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”COPYRIGHT ORGANIZATION” image=”https://visionflow.se/wp-content/uploads/2020/04/stim-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/stim/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”HEALTHCARE COMPANY” image=”https://visionflow.se/wp-content/uploads/2020/04/aleris-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/aleris/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”FACILITY MANAGEMENT” image=”https://visionflow.se/wp-content/uploads/2020/04/coor-case.png” _builder_version=”4.16″ header_font=”Poppins||||||||” header_text_color=”#06394d” background_color=”#ffffff” custom_padding=”15px|20px|15px|20px|true|true” link_option_url=”/coor/” custom_css_blurb_image=”width: 50%;” border_width_all=”3px” border_color_all=”#FFFFFF” box_shadow_style=”preset3″ global_colors_info=”{}”][/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″ custom_margin=”||-76px||false|false” custom_padding=”||140px|||” bottom_divider_style=”clouds2″ bottom_divider_color=”#06394d” da_disable_devices=”off|off|off” global_module=”4591″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Poppins|600|||||||” header_font=”Poppins|600|||||||” header_2_font=”Poppins|700|||||||” header_2_text_align=”center” header_2_text_color=”#06394d” header_2_font_size=”30px” global_colors_info=”{}”] Do you want to get started today? [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”/boka-demo/” button_text=”Book demo” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|desktop” _builder_version=”4.16″ custom_button=”on” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 50%;” custom_css_main_element_tablet=”width: 200px;||text-align: center;”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”/gratis-testkonto/” button_text=”Free trial” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” _builder_version=”4.16″ custom_button=”on” button_text_color=”#06394D” button_bg_color=”RGBA(0,0,0,0)” button_use_icon=”off” button_text_size_tablet=”” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 200px;||text-align: center;” box_shadow_style=”preset1″ global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#06394D” button_bg_enable_color__hover=”on”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]