Product Development
Bring together the entire organization with VisionFlow
Lifecycle Management often requires a high pace, great innovative power and the ability to take advantage of new opportunities. To succeed, you need an efficient system when developing applications or products.
Product development with VisionFlow
Coherent systems
To keep up the pace of product development, we offer a coherent system that supports and streamlines your performance while providing great value to your customers.
One place for everyone
Let VisionFlow bring the whole organization together and help deliver an efficient and good product to your customers. It becomes even easier for exchange with the help of the internal chat and clear history of all cases.
A full lifecycle platform
VisionFlow covers all key areas such as project management, product and release planning, requirements management, case management, troubleshooting, test management, change and version management – and more.
Monitoring and reporting functions
With VisionFlow you can manage all types of cases: support issues, bugs, requirements, improvement requests – and much more. You set up your ticket types with the information that is important for your work.
Knowledge base
VisionFlow is also equipped with an extensive knowledge base where customers can find valuable information in the form of detailed solution articles and other tools. This helps to reduce the number of tickets and thus the need to contact customer support.
Integrate with GIT
Integrating VisionFlow with GIT makes it easy to keep track of all changes and progress for each product case and the project as a whole.
Sometimes the tasks are straightforward, sometimes more complex
With VisionFlow, you can streamline your work by dividing large tasks into main and subtasks. You can easily create template cases with multiple sub-cases already defined. You choose whether or not the subtasks need to be completed in order. With sub-cases, you can also manage the cases simultaneously. No more manual double work!
Features for product development
Kanban
You can use the Kanban view to get a good overview of where each task is in your process. Filter on sprint, developer, tags and more.
Knowledge base
Allow your users to browse through your documentation in the Knowledge base, while still keeping internal documents private.
SLA management
Ensure you are delivering service as per your set up SLAs. Such as responding within 2 days, or solving incidents within 24 hours.
Problem management with KEDB
Get a better overview of your known errors. You can easily run reports or use the filtering functionality.
Issue management
Subscribe to issue events, use tags, change owner and/or department, private and public communication – all this and more in one view.
Issue planning
Set up recurring issues and meetings. Add contract due dates and reminders to ensure no task is forgotten or not handled on time.
Service catalogue
Set up a service catalogue where your customers can pick and choose from your available services and products. Quick and easy for everyone.
Dashboard
The customizable dashboard will be your landing page when you log on. Here you’ll get a complete overview and be able to organize your tasks.
Incident management
Handle incidents quickly by ensuring the incident is assigned to the appropriate team or person. Keep track of how the work progresses.
Asset management
With a powerful CMDB you’ll be able to structure and keep track of all your products, services, documents and assets.
Work logs
Keep track of how much time has been spent on each task. Work logs can also be configured to sum billable time which will simplify your billing.
Sprint management
If you’re working with sprints, the planning view with it’s overview functionality will make it easier for you to plan the next sprint.
“The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development. […] The system is highly critical for our business.”
Erik Sandström, Senior System Specialist at Polystar
Set up VisionFlow as it suits you
Other solutions in VisionFlow that may be of interest to you
Issue Tracking
Manage, organize and communicate matters efficiently
Contract Management
Manage agreements and contracts in all types of industries
Project Management
Get full control of time, errands and documents
